The best alternative to save money getting your next tech item is buying used or refurbished devices. They are just a cheaper option and are also better for the environment. However, we recommend knowing the differences between refurbished vs new vs used devices to know what you are buying exactly, what warranties are there, and the condition in which you will receive the product.
This guide will focus on refurbished vs new vs used Apple devices, although you will get a good glimpse of these product types for every other brand out there. Look out! Used and refurbished devices are not exactly the same, and there are important differences to consider before your next purchase.
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What is the difference between new, refurbished, and used Apple devices?
The first thing that needs to be addressed is what we mean by new, refurbished, and used Apple devices.
Refurbished Apple devices
Refurbished Apple devices are units returned shortly after the sale or were only used as a display model. Then, the manufacturer or seller replaced the battery or other components, cleaned up the device, and included a fresh warranty with the product. Normally, refurbished Apple devices are thoroughly checked, repaired, and cleaned before being sold again.
New Apple devices
A new Apple device goes straight from the factory to the store to your hands and comes with the manufacturer’s full warranty, usually 12 months or more. It also includes all the accessories you can expect from a brand-new product.
Used Apple devices
A used or pre-owned Apple device comes from an individual who used the device and has moved on. Besides, they may sell it through an intermediary site. It is not factory or professionally repaired and may come with light scratches, heavy cosmetic damage, battery degradation, and other wear and tear.
Also, check out the following articles to understand more differences:
👉 Refurbished vs. pre-owned
👉 Refurbished vs. open-box
👉 Refurbished vs. renewed
What are Apple Certified Refurbished products?
Refurbished Apple devices can be the best of both worlds. They come at a lower price than new Apple devices and lower risks than used ones.
The Apple Store devices we compare on RefurbMe (our Apple refurbished comparison platform) are classified as Apple Certified Refurbished. Every product completes a rigorous refurbishment process, including full testing that meets the same functional standards as factory-new Apple products. As a result, your refurbished device is like new, with great double-digit discounts.
The device you receive is almost like a new product with the same quality standards and genuine Apple replacement parts. They have been thoroughly cleaned and inspected.
In addition, refurbished iOS devices will come with a new battery and outer shell, as well as all the accessories and cables. All Apple Certified Refurbished products are packaged in a brand-new white box and will be sent to you with free shipping and returns.
👉 Learn more: Apple Ecosystem: Everything You Need To Know
Refurbished vs. new vs. used Apple devices comparison
| Refurbished Apple devices | New Apple devices | Used Apple devices | |
| Working condition & physical appearance | The device is like new, with genuine Apple replacement parts as needed. The cosmetic conditions of the device are notified with grade A (excellent), grade B (good), and grade C (fair). | Ideal | It depends on the seller/individual, can have signs of wear & tear, and may have damage that affects usability. |
| Inspected & cleaned | Yes | Yes | No |
| Battery condition | Apple Certified Refurbished devices come with a new battery. Third-party seller refurbished devices may not replace the battery if it is not flawed or has not come up during the hardware and software testing. | Excellent | It can vary based on the previous usage. |
| Warranty | Apple Certified Refurbished devices come with a 1-year warranty + AppleCare+ offer. Third-party sellers can have different warranty conditions. | 1-year warranty + Apple Care+ offers | It may or may not come with a warranty. Depends on the seller. |
| Price | Apple Certified Refurbished products come at a discounted price of a minimum of 15%. Some third-party refurbished devices can also come at an 80% discounted price. | Full price. It can go on sale occasionally. | Reduced or heavily discounted price. Again depends on the seller. |
| Shipping & return policy | Apple Certified Refurbished products are packaged in a brand-new white box. The device will come with all accessories and cables. | Free shipping. The return policy depends on the seller. Apple Store gives you a 14 days return time, whereas Amazon gives you 30 days. | It depends on the origin of the seller. |
| Packaging & accessories | Apple Certified Refurbished products are packaged in a brand-new white box. The device will come with all accessories and cables. | Standard packaging and includes all the authorized accessories. | It can come in standard packaging, but the accessories depend on the seller. |
| OS and storage | Restored OS and cleared. | Latest OS with fresh storage | The OS depends on the model being sold by the seller. |
| Merchants (third-party sellers) | Apple Certified Refurbished devices are sold by the Apple Store or certified refurbishers like Gazelle, Mac of All Trades, and Decluttr. Amazon also has its refurbished program called Amazon Renewed. | You can buy new Apple devices directly from the Apple Store or any e-commerce site, or a third-party seller. | Sellers usually go with intermediary sites, like eBay, Craiglist, and Swappa, or can get into any trade-in program by Amazon, Apple Store, etc. |
Purchasing a new, used, or refurbished Apple device
Now that we have compared the three categories, it is easier to say which one is a better suit for you. If you are someone who wants the latest release within the first few weeks of the release, then buying a new Apple device is the best option for you.
If you don’t mind waiting until a few months after the Apple device’s release, there’s no reason to choose a used device over a refurbished device. Buying a used Apple device is definitely cheap, but it’s also risky since they often don’t come with a warranty or return policy.
Buying a refurbished Apple device gives you a sense of security. It takes a little more work, and you must carefully examine the goods and the seller. However, if you are willing to put in the effort, it’s a suitable way to save money in a safer way.
Final verdict
A refurbished Apple device is an excellent option if you want the functionality of a new device at a lower price. On RefurbMe, we have a wide selection of refurbished Apple products compared in real time from multiple reputable sellers with thorough refurbishment processes.
64GB storage
Space Gray
64GB storage
Space Gray
1.6Ghz Intel Dual-Core i5 5th gen
4GB memory • Silver
2015 release
As long as you buy from a reputable source, you can get a product that works just like new for a fraction of the cost. Every seller has slightly different practices, so it’s always good to know whether your device comes with cosmetic damage or not, what accessories will be included, and if a warranty is in the cards.
Here is where RefurbMe comes into play to help you understand which seller has the best deal. Our list of refurbishers gives you a clear idea of what you can expect from each concerning warranty, shipping, and return policy.
Happy buying!
