Amazon vs. Back Market: Warranty, Reviews, Support

Amazon vs. Back Market

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Selling both new and certified Amazon Renewed Products
  • Includes Amazon Warehouse deals
  • Most products are eligible for Amazon Prime
  • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
Warranty 1 year
Return Policy 1 month
Shipping Free
All orders of £20 or more of eligible items, dispatched by Amazon, across any product category qualify for FREE Delivery.
Store pickup
International Shipping Yes gb Ships to United Kingdom by default
Installment Payments
Payment Methods

Visa, Delta, Visa Electron, MasterCard, EuroCard, American Express, UK based Maestro and Solo

Visa, MasterCard and Paypal

Student Discount

N/A

Students get 5% off absolutely everything on Back Market! (Link)

Battery Condition Minimum 80% battery life Above 80% capacity
Included Accessories Compatible MFi Certified charger and cable. No headphones. All smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones.
Excellent Condition (Grade A)

• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

Good Condition (Grade B)

• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

Fair Condition (Grade C)

N/A

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

Parent Company Amazon.com, Inc Back Market SAS
Headquarters Location usSeattle, WA usParis
Incorporation Year 1994 2014
Support
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Listing Date on RefurbMe November 2018 November 2020