Apple Store vs. Back Market: Warranty, Reviews, Support

Apple Store vs. Back Market

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Manufacturer refurbished.
  • Each device goes through a rigorous 50 point inspection.
  • All of the Apple devices are securely erased, loaded with a fresh operating system.
  • Professionally tested by in-house certified technicians.
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
Refurbished products
New Products
Warranty 1 year
Eligible for AppleCare+
1 year
Return Policy 2 weeks 1 month
Shipping Free
Shipping costs are calculated and displayed before you complete your order on the Apple Online Store.
Store pickup
International Shipping gb Ships to United Kingdom by default gb Ships to United Kingdom by default
Payment Methods

Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, Apple Gift card

Visa, MasterCard and Paypal

Student Discount

Education discounts cannot be applied to refurbished products, but only to new products. (Link)

Students get 5% off absolutely everything on Back Market! (Link)

Battery Condition Refurbished iOS devices will come with new battery and outer shell Above 80% capacity
Included Accessories Every device will come with all original accessories, cables and operating systems All smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones.
Excellent Condition (Grade A)

You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

Good Condition (Grade B)

N/A

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

Fair Condition (Grade C)

N/A

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

Parent Company Apple, Inc Back Market SAS
Headquarters Location usCupertino, CA, US usParis
Incorporation Year 1976 2014
Support
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Listing Date on RefurbMe September 2007 November 2020