Hoxton Macs vs. Apple Store: Warranty, Reviews, Support

Hoxton Macs vs. Apple Store

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Hoxton Macs Products are pre-owned Apple products, tested, refreshed and certified for sale. Every unit sold at Hoxton Macs undergoes a stringent, comprehensive refurbishment process prior to being certified for sale as summarised below.
  • All products are handled in-house with the highest standards
  • Manufacturer refurbished.
  • Each device goes through a rigorous 50 point inspection.
  • All of the Apple devices are securely erased, loaded with a fresh operating system.
  • Professionally tested by in-house certified technicians.
Refurbished products
New Products
Warranty 1 year
HoxtonMacs do not cover faults caused by accident, neglect, misuse, normal wear and tear, or any alteration or repair carried out without our prior approval, each of which would invalidate the warranty.
1 year
Eligible for AppleCare+
Return Policy 2 weeks
Following the Distance Selling Regulations, we will accept items items back even if the customer has opened the goods to inspect them. The customer is entitled to a refund as long as they return their goods within 14 working days from the day after delivery. The goods must be in an “as sold” condition and returned in the original, undamaged packaging, along with any accessories or free gifts received with it. The product must not have been used or have any data inputted.
2 weeks
Shipping Free
Free UK Next Working Day* Shipping with DPD Local. International deliveries are via DHL and start from £9.99 with economy and express options available.
Free
Shipping costs are calculated and displayed before you complete your order on the Apple Online Store.
Store pickup
International Shipping Yes gb Ships to United Kingdom by default
Installment Payments

Installment payment options via Klarna

Payment Methods

Visa, Amex, Mastercard, PayPal, Apple Play, Google Pay, Shop Pay. Hoxton Macs also offers payment options via Klarna, as well as Bitcoin and Ethereum

Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, Apple Gift card

Student Discount

N/A

Education discounts cannot be applied to refurbished products, but only to new products. (Link)

Sales tax policy
Wholesale

HoxtonMacs supplies a range of Macs to small businesses, schools and colleges (Link)

N/A

Battery Condition Above 80% capacity and under 500 cycles Refurbished iOS devices will come with new battery and outer shell
Included Accessories All models come with genuine Apple accessories, as well as a one-year warranty Every device will come with all original accessories, cables and operating systems
Excellent Condition (Grade A)

• Grade A: By default our refurbished Macs are in Grade A condition, they will be free of cosmetic damage and will only show light signs of use such as minor wear on the base or bodies. Screens are checked to ensure they are free of blemishes or defects.

You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.

Good Condition (Grade B)

• Grade B: Some Macs will be labeled as Grade B, these will have a cosmetic issue such as a scratch, scuff or small dent on the body that does not impede function. The screens are checked to ensure that they are in good condition and that there are no functional issues. Grade B items are processed using the same detailed procedures as our Grade A stock and will come with the same comprehensive warranty.

N/A

Parent Company Hoxton Macs Ltd Apple, Inc
Headquarters Location usLondon usCupertino, CA, US
Incorporation Year 2014 1976
Support
Social Media
Reviews
Listing Date on RefurbMe July 2021 September 2007