Back Market vs. mResell: Warranty, Reviews, Support

Back Market vs. mResell

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
  • State-of-the-art refurbishment facility, which is located in Stockholm, Sweden
  • The facility meets the highest quality and regulatory standards, that 100% guarantees an effective and practical device sanitation process.
  • During the quality evaluations stage, mResell performs a 52-part technical testing process using both testing software and doing manual check-ups and inspections.
Warranty 1 year
Return Policy 1 month 2 weeks
Shipping Free
Store pickup
Installment Payments

Klarna installments

Payment Methods

Visa, MasterCard and Paypal

Visa, Visa Debit, Visa Electron, MasterCard- Maestro and America Express

Student Discount

Students get 5% off absolutely everything on Back Market! (Link)

5% off Apple hardware and 10% accessories

Sales tax policy
Battery Condition Above 80% capacity
Included Accessories All smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones. Includes a charger, if nothing else is stated in the product description
Excellent Condition (Grade A)

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

• Unopened: unused product. Packaging unbroken. All our products are delivered with Apple's original charger and available cables. All our products are in good working order unless stated otherwise.
• Very good condition (5 stars): the condition of this item could be compared to a brand new product. Any wear and tear is hardly noticeable, and there are no defects. All our products are delivered with Apple's original charger and available cables. All our products are in good working order unless stated otherwise.

Good Condition (Grade B)

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

• Good condition (4 stars): this product is in good condition. Normal wear and tear but no damage. It can have a minor dent or scratch, but of very small character. All our products are delivered with Apple's original charger and available cables. All our products are in good working order unless stated otherwise.

Fair Condition (Grade C)

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

• Cosmetic defect (3 stars): a product with a cosmetic defect usually has a scratch/scratches or a dent/dents. This is not something to expect on any product regardless of age. When a product has a defect there will always be information provided and also a photograph of the damage. All our products are delivered with Apple's original charger and available cables. All our products are in good working order unless stated otherwise.

Parent Company Back Market SAS
Headquarters Location usParis
Incorporation Year 2014
Support
44 20 3966 6214 (8am - 4pm (Mon- Fri))
Social Media
Reviews
Listing Date on RefurbMe November 2020 December 2020