Hoxton Macs vs. mResell: Warranty, Reviews, Support

Hoxton Macs vs. mResell

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Hoxton Macs Products are pre-owned Apple products, tested, refreshed and certified for sale. Every unit sold at Hoxton Macs undergoes a stringent, comprehensive refurbishment process prior to being certified for sale as summarised below.
  • All products are handled in-house with the highest standards
  • State-of-the-art refurbishment facility, which is located in Stockholm, Sweden
  • The facility meets the highest quality and regulatory standards, that 100% guarantees an effective and practical device sanitation process.
  • During the quality evaluations stage, mResell performs a 52-part technical testing process using both testing software and doing manual check-ups and inspections.
Warranty 1 year
HoxtonMacs do not cover faults caused by accident, neglect, misuse, normal wear and tear, or any alteration or repair carried out without our prior approval, each of which would invalidate the warranty.
1 year
Return Policy 2 weeks
Following the Distance Selling Regulations, we will accept items items back even if the customer has opened the goods to inspect them. The customer is entitled to a refund as long as they return their goods within 14 working days from the day after delivery. The goods must be in an “as sold” condition and returned in the original, undamaged packaging, along with any accessories or free gifts received with it. The product must not have been used or have any data inputted.
2 weeks
Shipping Free
Free UK Next Working Day* Shipping with DPD Local. International deliveries are via DHL and start from £9.99 with economy and express options available.
Free
Store pickup
International Shipping Yes gb Ships to United Kingdom by default
Installment Payments

Installment payment options via Klarna

Klarna installments

Payment Methods

Visa, Amex, Mastercard, PayPal, Apple Play, Google Pay, Shop Pay. Hoxton Macs also offers payment options via Klarna, as well as Bitcoin and Ethereum

Visa, Visa Debit, Visa Electron, MasterCard- Maestro and America Express

Student Discount

N/A

5% off Apple hardware and 10% accessories

Sales tax policy
Wholesale

HoxtonMacs supplies a range of Macs to small businesses, schools and colleges (Link)

N/A

Battery Condition Above 80% capacity and under 500 cycles Above 80% capacity
Included Accessories All models come with genuine Apple accessories, as well as a one-year warranty Includes a charger, if nothing else is stated in the product description
Excellent Condition (Grade A)

• Grade A: By default our refurbished Macs are in Grade A condition, they will be free of cosmetic damage and will only show light signs of use such as minor wear on the base or bodies. Screens are checked to ensure they are free of blemishes or defects.

• Unopened: unused product. Packaging unbroken. All our products are delivered with Apple's original charger and available cables. All our products are in good working order unless stated otherwise.
• Very good condition (5 stars): the condition of this item could be compared to a brand new product. Any wear and tear is hardly noticeable, and there are no defects. All our products are delivered with Apple's original charger and available cables. All our products are in good working order unless stated otherwise.

Good Condition (Grade B)

• Grade B: Some Macs will be labeled as Grade B, these will have a cosmetic issue such as a scratch, scuff or small dent on the body that does not impede function. The screens are checked to ensure that they are in good condition and that there are no functional issues. Grade B items are processed using the same detailed procedures as our Grade A stock and will come with the same comprehensive warranty.

• Good condition (4 stars): this product is in good condition. Normal wear and tear but no damage. It can have a minor dent or scratch, but of very small character. All our products are delivered with Apple's original charger and available cables. All our products are in good working order unless stated otherwise.

Fair Condition (Grade C)

N/A

• Cosmetic defect (3 stars): a product with a cosmetic defect usually has a scratch/scratches or a dent/dents. This is not something to expect on any product regardless of age. When a product has a defect there will always be information provided and also a photograph of the damage. All our products are delivered with Apple's original charger and available cables. All our products are in good working order unless stated otherwise.

Parent Company Hoxton Macs Ltd
Headquarters Location usLondon
Incorporation Year 2014
Support
44 20 3966 6214 (8am - 4pm (Mon- Fri))
Social Media
Reviews
Listing Date on RefurbMe July 2021 December 2020