Amazon vs. Apple Store: Warranty, Reviews, Support

Amazon vs. Apple Store

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Selling both new and certified Amazon Renewed Products
  • Includes Amazon Warehouse deals
  • Most products are eligible for Amazon Prime
  • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
  • Manufacturer refurbished.
  • Each device goes through a rigorous 50 point inspection.
  • All of the Apple devices are securely erased, loaded with a fresh operating system.
  • Professionally tested by in-house certified technicians.
Refurbished products
New Products
Warranty 3 months
1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.
1 year
Eligible for AppleCare+
Return Policy 1 month
Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.
2 weeks
Shipping Free
Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.
Free
Shipping costs are calculated and displayed before you complete your order on the Apple Online Store.
Store pickup
International Shipping Yes us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Interest-free through Apple Card

Payment Methods

VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account

Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, UnionPay, Apple Gift card

Student Discount

N/A

Education discounts cannot be applied to refurbished products, but only to new products. (Link)

Sales tax policy
Battery Condition Minimum 80% battery life Refurbished iOS devices will come with new battery and outer shell
Included Accessories Compatible MFi Certified charger and cable. No headphones. Every device will come with all original accessories, cables and operating systems
Excellent Condition (Grade A)

• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.

Good Condition (Grade B)

• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

N/A

Parent Company Amazon.com, Inc Apple, Inc
Headquarters Location usSeattle, WA usCupertino, CA, US
Incorporation Year 1994 1976
Support
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Listing Date on RefurbMe February 2017 September 2007