decluttr vs. Amazon: Warranty, Reviews, Support
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    decluttr vs. Amazon

    Ready, Set, Go! Compare between these two refurbishers.

    decluttr logo decluttr Refurb Profile »
    Amazon logo Amazon Refurb Profile »
    Summary
    • Extensive in-house refurbishment with up to 90 quality checks on some items, including cell phones
    • Free 12 month limited warranty
    • 14 day money back guarantee if you aren't completely happy
    • Selling both new and certified Amazon Renewed Products
    • Includes Amazon Warehouse deals
    • Most products are eligible for Amazon Prime
    • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
    Warranty 1 year
    Covers technical defects and faults caused by improper workmanship or materials.
    		 3 months
    1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.
    Return Policy 2 weeks
    No questions asked
    		 1 month
    Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.
    Shipping Free
    Free tracked shipping on all tech order
    		 Free
    Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.
    Store pickup
    International Shipping us Ships to United States by default
    You can ship US products to your country, tax-free, with My US »
    		 Yes
    Installment Payments

    Klarna available

    Payment Methods

    PayPal, VISA, Mastercard, American Express, Discover Card, Amazon Pay, Klarna

    VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account

    Student Discount

    10% student discount via Student Beans (Link)

    N/A

    Sales tax policy
    Wholesale

    N/A

    N/A

    Battery Condition Every cell phone we sell has passed the PhoneCheck test and has a Certificate of Identification and Functionality Minimum 80% battery life
    Included Accessories Accessories are generally compatible, although some of the newer iPads and MacBooks may include OEM Compatible MFi Certified charger and cable. No headphones.
    Excellent Condition (Grade A)

    • Pristine: As good as new with no marks and scratches. This is a fully tested pristine product in excellent working order.

    • Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

    Good Condition (Grade B)

    • Very Good: Minimal signs of wear and tear.This product is in very good cosmetic condition with only light signs of use. It has been fully tested and works perfectly.

    • Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

    Fair Condition (Grade C)

    • Good: Some cosmetic blemishes.This product has moderate signs of wear and tear but has been fully tested and is in great working order.

    N/A

    Parent Company Entertainment Magpie Ltd Amazon.com, Inc
    Headquarters Location usStockport usSeattle, WA
    Incorporation Year 2015 1994
    Support
    Social Media
    Reviews
    Review page on decluttr | Link
    Listing Date on RefurbMe June 2019 February 2017