Amazon vs. Gazelle: Warranty, Reviews, Support

Amazon vs. Gazelle

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Selling both new and certified Amazon Renewed Products
  • Includes Amazon Warehouse deals
  • Most products are eligible for Amazon Prime
  • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
  • 55-point quality inspection.
  • Easy 30-day returns.
  • A great deal on gently used device.
  • No contracts or strings attached
Refurbished products
Warranty 3 months
1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.
1 month
A year warranty coverage is possible for an extra
Return Policy 1 month
Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.
1 month
Shipping Free
Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.
Free
Free Shipping to the lower 48 States
Store pickup
International Shipping Yes us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Possible with Affirm starting at 0% APR

Payment Methods

VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account

Visa, Mastercard, American Express, Discover, PayPal, Affirm

Sales tax policy
Wholesale

N/A

Submit a request (Link)

Battery Condition Minimum 80% battery life Above 80% capacity
Included Accessories Compatible MFi Certified charger and cable. No headphones. Only a compatible charger is included
Excellent Condition (Grade A)

• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

• Excellent: The best condition Gazelle has to offer. The screen and body of the device are in excellent condition.

Good Condition (Grade B)

• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

• Good: The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone.

Fair Condition (Grade C)

N/A

• Fair: The screens of these devices are in good condition. There is some wear and tear that does not affect the functionnality of the phone.

Parent Company Amazon.com, Inc ecoATM, LLC
Headquarters Location usSeattle, WA usSan Diego, CA
Incorporation Year 1994 2007
Support
1-800-429-3553 (6am - 5pm PT Everyday)
Social Media
Reviews
Review page on Gazelle | Link
Listing Date on RefurbMe February 2017 August 2016