Amazon vs. Glyde: Warranty, Reviews, Support
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    Amazon vs. Glyde

    Ready, Set, Go! Compare between these two refurbishers.

    Amazon logo Amazon Refurb Profile »
    Glyde logo Glyde Refurb Profile »
    Summary
    • Selling both new and certified Amazon Renewed Products
    • Includes Amazon Warehouse deals
    • Most products are eligible for Amazon Prime
    • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
    • Glyde is powered by an innovative technology platform called TessaB that allows buyers to verify the condition of a seller's phone, creating transparency that minimizes the disputes that are all too frequent on today’s marketplaces. With the Glyde Connect app, buyers run comprehensive diagnostics tests when they receive their phone, giving them confidence that their new, used phone is 100% fully functional.
    Warranty 3 months
    1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.
    		 3 months
    Glyde do not offer accidental damage protection, but, you can add a 1 or 2 year accidental damage protection plan from TessaB Protect when you purchase your phone.
    Return Policy 1 month
    Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.
    		 3 months
    All phones can be returned if the diagnostic tests fail when the buyer receives the phone
    Shipping Free
    Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.
    		 Free
    Glyde offers USPS ground shipping for free (1-5 days). Or buyers can upgrade to USPS Priority Mail for a charge which takes 1-3 days.
    Store pickup
    International Shipping Yes us Ships to United States by default
    You can ship US products to your country, tax-free, with My US »
    Installment Payments
    Payment Methods

    VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account

    Mastercard, Visa, American Express, Discover, Paypal

    Student Discount

    N/A

    N/A

    Sales tax policy
    Battery Condition Minimum 80% battery life
    Included Accessories Compatible MFi Certified charger and cable. No headphones. Listings include handset only
    Excellent Condition (Grade A)

    • Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

    • Pre-Owned Premium: Fully functional. No chips or cracks on the phone screen (and back of the phone if the back is made of glass). If there are any scratches or scuffs, they are barely noticeable.

    Good Condition (Grade B)

    • Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

    • Pre-Owned Plus: Fully functional. Light scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).

    Fair Condition (Grade C)

    N/A

    • Pre-Owned Economy: Fully functional. Noticeable scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).

    Parent Company Amazon.com, Inc TessaB
    Headquarters Location usSeattle, WA usFlorham Park, NJ
    Incorporation Year 1994 2021
    Support
    1-888-300-5711 (9am - 5pm ET Monday to Friday)
    Social Media
    Reviews
    Listing Date on RefurbMe February 2017 December 2020