plug vs. Amazon: Warranty, Reviews, Support

plug vs. Amazon

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Plug is your connection to the latest iPhones, Androids, iPads, Macs, AirPods, smarwatches, and more at incredible prices.
  • Save money and shop confidently with our Certified Pre-Owned (CPO) Assurance, featuring Plug’s unmatched one-year warranty and 30-day money back guarantee.
  • Selling both new and certified Amazon Renewed Products
  • Includes Amazon Warehouse deals
  • Most products are eligible for Amazon Prime
  • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
Refurbished products
New Products
Warranty 1 year 3 months
1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.
Return Policy 1 month
Love it or Return it
1 month
Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.
Shipping Free
Free 2-Day Shipping for any order $50+
Free
Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Yes
Installment Payments

N/A

Payment Methods

Visa, Mastercard, American Express, Discover, Paypal

VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account

Student Discount

Promo Code: STUDENT7 - Take $7 off

N/A

Sales tax policy
Battery Condition 80% Minimum Capacity Minimum 80% battery life
Included Accessories High Quality Compatible Accessories Compatible MFi Certified charger and cable. No headphones.
Excellent Condition (Grade A)

• Excellent: This device will look and feel like a new device. It will have very little to no imperfections. The screen and body of the device are in excellent condition.

• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

Good Condition (Grade B)

• Good: This device will work like its new, but may have minor scratches or dings on the frame, screen, or back.

• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

Fair Condition (Grade C)

• Eco-Friendly: This device will work like its new, but will have heavier scratches or dings on the frame, screen, or back.

N/A

Parent Company Amazon.com, Inc
Headquarters Location us usSeattle, WA
Incorporation Year 2009 1994
Support
1-800-833-7584 (10am - 6pm CT Monday to Friday)
Social Media
Reviews
Listing Date on RefurbMe October 2021 February 2017