Back Market vs. Apple Store: Warranty, Reviews, Support

Back Market vs. Apple Store

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
  • Manufacturer refurbished.
  • Each device goes through a rigorous 50 point inspection.
  • All of the Apple devices are securely erased, loaded with a fresh operating system.
  • Professionally tested by in-house certified technicians.
Refurbished products
New Products
Warranty 1 year 1 year
Eligible for AppleCare+
Return Policy 1 month
No restocking fees
2 weeks
Shipping Free
Free shipping to 48 contiguous United States
Free
Shipping costs are calculated and displayed before you complete your order on the Apple Online Store.
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Possible with Affirm starting at 0% APR

Interest-free through Apple Card

Payment Methods

Visa, Mastercard, Discover, American Express, PayPal

Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, UnionPay, Apple Gift card

Student Discount

5% off for college students (Link)

Education discounts cannot be applied to refurbished products, but only to new products. (Link)

Wholesale

Submit a request (Link)

N/A

Battery Condition Above 80% capacity Refurbished iOS devices will come with new battery and outer shell
Included Accessories Both OEM and compatible available depending on seller Every device will come with all original accessories, cables and operating systems
Excellent Condition (Grade A)

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.

Good Condition (Grade B)

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

N/A

Fair Condition (Grade C)

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

N/A

Parent Company Back Market, Inc. Apple, Inc
Headquarters Location usBrooklyn, NY usCupertino, CA, US
Incorporation Year 2018 1976
Support
Social Media
Reviews
Review page on Back Market | Link
Listing Date on RefurbMe July 2018 September 2007