Apple Store vs. Glyde

Ready, Set, Go! Compare between these two refurbishers.

	Apple Store Refurb Profile »	Glyde Refurb Profile »
Summary	Manufacturer refurbished. Each device goes through a rigorous 50 point inspection. All of the Apple devices are securely erased, loaded with a fresh operating system. Professionally tested by in-house certified technicians.	Glyde is powered by an innovative technology platform called TessaB that allows buyers to verify the condition of a seller's phone, creating transparency that minimizes the disputes that are all too frequent on today’s marketplaces. With the Glyde Connect app, buyers run comprehensive diagnostics tests when they receive their phone, giving them confidence that their new, used phone is 100% fully functional.
Refurbished products	121 refurbished MacBook from $679 » 18 refurbished iPhone from $1,099 » 64 refurbished iPad from $399 » 86 refurbished iMac from $969 » 8 refurbished Mac Studio from $4,319 » 15 refurbished Apple Watch from $379 »
New Products	558 new MacBook from $1,599 » 2,016 new iPhone from $629 » 140 new iPad from $599 » 84 new iMac from $1,299 » 45 new Mac Studio from $1,999 » 3 new Vision Pro from $3,499 » 996 new Apple Watch from $399 »
Warranty	1 year Eligible for AppleCare+	3 months Glyde do not offer accidental damage protection, but, you can add a 1 or 2 year accidental damage protection plan from TessaB Protect when you purchase your phone.
Return Policy	2 weeks	3 months All phones can be returned if the diagnostic tests fail when the buyer receives the phone
Shipping	Free Shipping costs are calculated and displayed before you complete your order on the Apple Online Store.	Free Glyde offers USPS ground shipping for free (1-5 days). Or buyers can upgrade to USPS Priority Mail for a charge which takes 1-3 days.
Store pickup
International Shipping	Ships to United States by default You can ship US products to your country, tax-free, with My US »
Installment Payments	Interest-free through Apple Card
Payment Methods	Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, UnionPay, Apple Gift card	Mastercard, Visa, American Express, Discover, Paypal
Student Discount	Education discounts cannot be applied to refurbished products, but only to new products. (Link)	N/A
Battery Condition	Refurbished iOS devices will come with new battery and outer shell
Included Accessories	Every device will come with all original accessories, cables and operating systems	Listings include handset only
Excellent Condition (Grade A)	You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.	• Pre-Owned Premium: Fully functional. No chips or cracks on the phone screen (and back of the phone if the back is made of glass). If there are any scratches or scuffs, they are barely noticeable.
Good Condition (Grade B)	N/A	• Pre-Owned Plus: Fully functional. Light scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).
Fair Condition (Grade C)	N/A	• Pre-Owned Economy: Fully functional. Noticeable scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).
Parent Company	Apple, Inc	TessaB
Headquarters Location	Cupertino, CA, US	Florham Park, NJ
Incorporation Year	1976	2021
Support	https://support.apple.com/contact 1-800-275-2273 (24/7)	[email protected] https://help.glyde.com/s/article/FAQ 1-888-300-5711 (9am - 5pm ET Monday to Friday)
Social Media	Wikipedia Twitter Facebook Instagram	Twitter Facebook
Reviews
Listing Date on RefurbMe	September 2007	December 2020