Back Market vs. Gazelle: Warranty, Reviews, Support

Back Market vs. Gazelle

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
  • 55-point quality inspection.
  • Easy 30-day returns.
  • A great deal on gently used device.
  • No contracts or strings attached
Refurbished products
Warranty 1 year 1 month
A year warranty coverage is possible for an extra
Return Policy 1 month
No restocking fees
1 month
Shipping Free
Free shipping to 48 contiguous United States
Free
Free Shipping to the lower 48 States
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Possible with Affirm starting at 0% APR

Payment Methods

Visa, Mastercard, Discover, American Express, PayPal

Visa, Mastercard, American Express, Discover, PayPal, Affirm

Student Discount

5% off for college students (Link)

N/A

Wholesale

Submit a request (Link)

Submit a request (Link)

Battery Condition Above 80% capacity
Included Accessories Both OEM and compatible available depending on seller Only a compatible charger is included
Excellent Condition (Grade A)

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

• Excellent: The best condition Gazelle has to offer. The screen and body of the device are in excellent condition.

Good Condition (Grade B)

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

• Good: The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone.

Fair Condition (Grade C)

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

• Fair: The screens of these devices are in good condition. There is some wear and tear that does not affect the functionnality of the phone.

Parent Company Back Market, Inc. ecoATM, LLC
Headquarters Location usBrooklyn, NY usSan Diego, CA
Incorporation Year 2018 2007
Support
1-800-429-3553 (6am - 5pm PT Everyday)
Social Media
Reviews
Review page on Back Market | Link
Review page on Gazelle | Link
Listing Date on RefurbMe July 2018 August 2016