Back Market vs. Glyde

Ready, Set, Go! Compare between these two refurbishers.

	Back Market Refurb Profile »	Glyde Refurb Profile »
Summary	Premium renewed electronics marketplace Each device is tested and renewed by experts Refurbished by Apple products available in store 1-year warranty + 30-day money-back guarantee Free shipping on all products	Glyde is powered by an innovative technology platform called TessaB that allows buyers to verify the condition of a seller's phone, creating transparency that minimizes the disputes that are all too frequent on today’s marketplaces. With the Glyde Connect app, buyers run comprehensive diagnostics tests when they receive their phone, giving them confidence that their new, used phone is 100% fully functional.
Warranty	1 year	3 months Glyde do not offer accidental damage protection, but, you can add a 1 or 2 year accidental damage protection plan from TessaB Protect when you purchase your phone.
Return Policy	1 month No restocking fees	3 months All phones can be returned if the diagnostic tests fail when the buyer receives the phone
Shipping	Free Free shipping to 48 contiguous United States	Free Glyde offers USPS ground shipping for free (1-5 days). Or buyers can upgrade to USPS Priority Mail for a charge which takes 1-3 days.
Store pickup
International Shipping	Ships to United States by default You can ship US products to your country, tax-free, with My US »
Installment Payments	Possible with Affirm starting at 0% APR
Payment Methods	Visa, Mastercard, Discover, American Express, PayPal	Mastercard, Visa, American Express, Discover, Paypal
Student Discount	5% off for college students (Link)	N/A
Wholesale	Submit a request (Link)	N/A
Battery Condition	Above 80% capacity
Included Accessories	Both OEM and compatible available depending on seller	Listings include handset only
Excellent Condition (Grade A)	• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.	• Pre-Owned Premium: Fully functional. No chips or cracks on the phone screen (and back of the phone if the back is made of glass). If there are any scratches or scuffs, they are barely noticeable.
Good Condition (Grade B)	• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.	• Pre-Owned Plus: Fully functional. Light scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).
Fair Condition (Grade C)	• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.	• Pre-Owned Economy: Fully functional. Noticeable scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).
Parent Company	Back Market, Inc.	TessaB
Headquarters Location	Brooklyn, NY	Florham Park, NJ
Incorporation Year	2018	2021
Support	https://help.backmarket.com/hc/en-us	[email protected] https://help.glyde.com/s/article/FAQ 1-888-300-5711 (9am - 5pm ET Monday to Friday)
Social Media	Twitter Facebook Instagram	Twitter Facebook
Reviews	Review page on Back Market \| Link
Listing Date on RefurbMe	July 2018	December 2020