Back Market vs. ItsWorthMore: Warranty, Reviews, Support

Back Market vs. ItsWorthMore

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
  • All of the devices are hand tested and certified.
  • Each device goes through a 25+ point inspection that ensures what you receive has been extensively tested and free of any defects.
  • Years of experience in this industry has allowed ItsWorthMore to master their hand testing process and given them the ability to escape the limitations of machine testing with minimal human error.
  • They proudly boast a 99.3% feedback rating on their eBay store.
Warranty 1 year 1 year
Each item will either be fixed, exchanged, or a full refund will be issued. The warranty does not cover damages caused through tampering, unauthorized repairs, misuse such as exposure to water, dropping the device or buyer’s remorse.
Return Policy 1 month
No restocking fees
1 month
Shipping Free
Free shipping to 48 contiguous United States
Free
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Possible with Affirm starting at 0% APR

Payment Methods

Visa, Mastercard, Discover, American Express, PayPal

All major card providers, PayPal, Amazon Pay, ShopPay

Student Discount

5% off for college students (Link)

N/A

Wholesale

Submit a request (Link)

N/A

Battery Condition Above 80% capacity
Included Accessories Both OEM and compatible available depending on seller
Excellent Condition (Grade A)

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

• Like New: In perfect condition with no wear. We consider this device to look brand new. Tested for Full Functions, R2/Ready for Reuse
• Excellent: In near perfect condition, very light, if any, scratches on the body. Screen is intact with no visible scratching from a few inches away. Tested for Full Functions, R2/Ready for Reuse

Good Condition (Grade B)

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

• Very Good: Light scratching on the body visible from a few inches away. Screen may contain light scratching. A case and screen protector will likely cover any of these flaws. Tested for Full Functions, R2/Ready for Reuse
• Good: Light to moderate scratching on the body and screen that is visible from a few inches away. A case and screen protector may hide most of the flaws. Tested for Full Functions, R2/Ready for Reuse

Fair Condition (Grade C)

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

• Fair: Moderate to excessive scratching on the body and screen that is very visible from a few inches away. Item may also include small dents on the edges and some minor display imperfections such as white spots. Tested for Full Functions, R2/Ready for Reuse

Parent Company Back Market, Inc. ItsWorthMore.com LLC
Headquarters Location usBrooklyn, NY usSanford, FL
Incorporation Year 2018 2012
Support
1-855-496-6673 (10am - 5pm ET Monday to Friday)
Social Media
Reviews
Review page on Back Market | Link
Listing Date on RefurbMe July 2018 June 2021