plug vs. Back Market: Warranty, Reviews, Support

plug vs. Back Market

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Plug is your connection to the latest iPhones, Androids, iPads, Macs, AirPods, smarwatches, and more at incredible prices.
  • Save money and shop confidently with our Certified Pre-Owned (CPO) Assurance, featuring Plug’s unmatched one-year warranty and 30-day money back guarantee.
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
Refurbished products
Warranty 1 year
Return Policy 1 month
Love it or Return it
1 month
No restocking fees
Shipping Free
Free 2-Day Shipping for any order $50+
Free
Free shipping to 48 contiguous United States
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

N/A

Possible with Affirm starting at 0% APR

Payment Methods

Visa, Mastercard, American Express, Discover, Paypal

Visa, Mastercard, Discover, American Express, PayPal

Student Discount

Promo Code: STUDENT7 - Take $7 off

5% off for college students (Link)

Wholesale

N/A

Submit a request (Link)

Battery Condition 80% Minimum Capacity Above 80% capacity
Included Accessories High Quality Compatible Accessories Both OEM and compatible available depending on seller
Excellent Condition (Grade A)

• Excellent: This device will look and feel like a new device. It will have very little to no imperfections. The screen and body of the device are in excellent condition.

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

Good Condition (Grade B)

• Good: This device will work like its new, but may have minor scratches or dings on the frame, screen, or back.

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

Fair Condition (Grade C)

• Eco-Friendly: This device will work like its new, but will have heavier scratches or dings on the frame, screen, or back.

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

Parent Company Back Market, Inc.
Headquarters Location us usBrooklyn, NY
Incorporation Year 2009 2018
Support
1-800-833-7584 (10am - 6pm CT Monday to Friday)
Social Media
Reviews
Review page on Back Market | Link
Listing Date on RefurbMe October 2021 July 2018