decluttr vs. Glyde: Warranty, Reviews, Support

decluttr vs. Glyde

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Extensive in-house refurbishment with up to 90 quality checks on some items, including cell phones
  • Free 12 month limited warranty
  • 14 day money back guarantee if you aren't completely happy
  • Glyde is powered by an innovative technology platform called TessaB that allows buyers to verify the condition of a seller's phone, creating transparency that minimizes the disputes that are all too frequent on today’s marketplaces. With the Glyde Connect app, buyers run comprehensive diagnostics tests when they receive their phone, giving them confidence that their new, used phone is 100% fully functional.
Warranty 1 year
Covers technical defects and faults caused by improper workmanship or materials.
3 months
Glyde do not offer accidental damage protection, but, you can add a 1 or 2 year accidental damage protection plan from TessaB Protect when you purchase your phone.
Return Policy 2 weeks
No questions asked
3 months
All phones can be returned if the diagnostic tests fail when the buyer receives the phone
Shipping Free
Free tracked shipping on all tech order
Free
Glyde offers USPS ground shipping for free (1-5 days). Or buyers can upgrade to USPS Priority Mail for a charge which takes 1-3 days.
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Klarna available

Payment Methods

PayPal, VISA, Mastercard, American Express, Discover Card, Amazon Pay, Klarna

Mastercard, Visa, American Express, Discover, Paypal

Student Discount

10% student discount via Student Beans (Link)

N/A

Wholesale

N/A

N/A

Battery Condition Every cell phone we sell has passed the PhoneCheck test and has a Certificate of Identification and Functionality
Included Accessories Accessories are generally compatible, although some of the newer iPads and MacBooks may include OEM Listings include handset only
Excellent Condition (Grade A)

• Pristine: As good as new with no marks and scratches. This is a fully tested pristine product in excellent working order.

• Pre-Owned Premium: Fully functional. No chips or cracks on the phone screen (and back of the phone if the back is made of glass). If there are any scratches or scuffs, they are barely noticeable.

Good Condition (Grade B)

• Very Good: Minimal signs of wear and tear.This product is in very good cosmetic condition with only light signs of use. It has been fully tested and works perfectly.

• Pre-Owned Plus: Fully functional. Light scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).

Fair Condition (Grade C)

• Good: Some cosmetic blemishes.This product has moderate signs of wear and tear but has been fully tested and is in great working order.

• Pre-Owned Economy: Fully functional. Noticeable scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).

Parent Company Entertainment Magpie Ltd TessaB
Headquarters Location usStockport usFlorham Park, NJ
Incorporation Year 2015 2021
Support
1-888-300-5711 (9am - 5pm ET Monday to Friday)
Social Media
Reviews
Review page on decluttr | Link
Listing Date on RefurbMe June 2019 December 2020